Новости

CUSTOMER SERVICE MANAGER, Kyiv

Medium size international company, provider of full range consulting services in the field of financial technologies and legal. Including, but not limited to: providing payment solutions for legal entities and private individuals on a key-turn basis, consulting on legal entity formation and successful company operations at various jurisdictions. We operate in a fast-growing, highly competitive and highly demanded business niche.

JOB RESPONSIBILITIES

  • work with existing customer base without cold search
  • active negotiations and meeting agreements on the terms of cooperation conditions (services provided, costs, fees, payments)
  • building long-term relationships with clients and partners
  • expanding the customer database
  • expanding the range of services provided to each client
  • deep study, selection, approval and implementation of financial technological solutions for various groups of clients. Focus on licensed high rick industry — Gambling, Betting, Adult Content, Crypto, FX, etc.
  • effective and efficient interaction with operational service, both within the organization and on the client’s side
  • participation in teleconferences with payment solution providers
  • defending the interests of clients both within the organization and financial solutions providers
  • defending the position of suppliers of payment solutions, negotiating conditions with customers

POSITION REQUIREMENTS

  • experience in customer relationship from 1 year
  • proficiency in English at a level, allowing negotiate and discuss details (verbal and written). Any second foreign language is significant advantage
  • active «listening» to the client
  • strong analitical and negotitions skills/potential
  • experience in finding solutions and implementation in difficult cases
  • experience in colloboratong with EMI, PSPs, GATEWAY is significant advantage

WE OFFER

  • official employment AND STUDY FROM START
  • competitive salary (20000-30000 UAH)
  • high monthly bonuses on meeting the financial targets
  • paid vacation and sickness leave
  • corporate trainings and coaching
  • opportunity for professional growth and development with the organization
  • all employees equal conditions for career growth
  • probation period 2 month
  • working time: 10-00 – 19-00 (office job)

We are open to your questions: 093-325-0393, 095-099-1221 Lana

info@bestrecruiting.com.ua

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